Your account
Profile photo
Clients see this photo beside your name on their trip pages and in emails you send them. Your original file stays on your device; only cropped, compressed copies are uploaded. Removing your photo also removes it from old emails, which keep your name.
JPG, PNG or WebP, up to 10 MB.
How we reach you
Trip updates, your advisor's picks and their messages come to your sign-in address.
Automated texts from Wander Window LLC. Frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Ticking this is optional — consent is not required to book or to use this site. Full details.
What needs your answer shows on Home and in the bell at the top of every page.
Your advisor
Your trips
Your details
The name here is what your advisor sees on everything you send, and what we greet you by. Nothing saves as you type.
Only used for the trip itself — so your advisor can reach you while you're away.
Signing in
This is the address you sign in with, and the one your trip, your picks and your access are all filed under — which is why changing it isn't a switch you can flip here. Ask and your advisor will move everything across with it.
Where your alerts go
How emails and notifications work
Edit advisor phone & IATA / getting started
Client activity — questions, requests, answers — reaches you here. Leave the email blank to use the address you sign in with. These are yours alone: alerts about a client on another advisor's team never come to you.
Text me when a client answers my picks or needs me. Message and data rates may apply. Reply STOP to any message, or clear this box, to stop the texts — your email alerts carry on either way.
Your Zapier connections
Step-by-step Zapier setup · Booking email guide
Bring TravelJoy trip details and selected booking emails into your review list. Connect your own Zapier and email accounts. Each advisor has separate tokens and a private import list.
Paste into Zapier → Webhooks by Zapier → POST → URL. Set Payload Type to Json.
Not connected yet.
Paste into the Zap's Headers, with the name
x-ww-webhook-secret. We only keep a fingerprint of it, so if you lose it you
generate a new one rather than look it up.
Set up your Zap
In your own Zapier account, create two Zaps: TravelJoy → New Trip and TravelJoy → Update Trip. Connect your TravelJoy account and use Webhooks by Zapier → POST as the action in each. Both use the same mapping below.
Choose Json, use the URL above, and add your token under x-ww-webhook-secret in Headers. Map these fields:
- externalId
- Token (the trip's Token, not Client Token)
- tripName
- Name
- clientEmail
- Client Email
- clientName
- Client Full Name
- travelers
- Travelers Names
- tripStart
- Starting On
- tripEnd
- Ending On
- destination
- Destination
- updatedAt
- Last Action At
If your TravelJoy trigger provides trip tags, map them to the optional tags field. The inbox suggests destinations from supplied tags and the trip title before using the destination field. Confirm the suggested destinations and each stop's dates. A country marked add country joins your catalogue only when you confirm the new trip.
Bring over new clients
Create another Zap with TravelJoy → New Client. Use the same POST URL, Json format and token header. Map:
- type
- Enter client
- externalId
- Token (use the same field for New Client and Update Client)
- firstName
- First Name
- lastName
- Last Name
- preferredName
- Preferred Name (optional)
- phone
- Phone Number (optional)
- tags
- Tags (optional)
New contacts with a name and email appear in your Clients list automatically. Existing advisor assignments and manually edited details are preserved. This creates a contact; invitations stay a separate action. You can use the same mapping with an Update Client trigger to keep source-managed details current.
Create a label or folder named Wander Window bookings in your own Gmail or Outlook account. In Zapier, choose a trigger for messages added to that label or folder. This lets you select which messages are imported.
Add Webhooks by Zapier → POST, select Json, and use this connection's URL and token header. Map:
- provider
- Enter gmail or outlook
- messageId
- The provider's Message ID
- subject
- Subject
- bodyText
- Plain text body
- sourceUrl
- Optional Gmail or Outlook message link
Selected email text is processed by our extraction provider to suggest hotel, dining and tour booking details. Full email bodies are not stored in Wander Window. Attachments are not imported by this connection.
Test with a sample booking, check All imports on your home page, then enable the Zap. Zapier may require a paid plan for Webhooks; billing and connected accounts remain yours to manage.
Privacy & data
Get a copy of your data Opens an email to support@wanderwindow.travel. Send it from the address you sign in with and we'll reply with everything we hold, in a file you can keep.
Delete your account
Your access ends straight away: your sign-in stops working and your trips leave your advisor's lists. Everything we hold about you is deleted 30 days later. If you change your mind, write to support@wanderwindow.travel inside those 30 days and we can put it back.